bAlarm is a revolutionary fault management system that works the same way as you would. With the massive number of alarms generated by the network every day, troubleshooting is like finding a needle in a haystack. Using its unique `context views, feature, bAlarm can help you navigate through the swarm of alarms with ease and arrive at a diagnosis swiftly. It lets you focus on saving the day, rather than trying to figure out what happened.
bAlarm automatically associates alarms, as they are processed in real time, with equipment, network, circuits and customers and presents this information along with the alarm to the user for acknowledgement. This significantly reduces the time to determine the customers impacted (if any) and how they are affected, as well as the severity of the impact.
With bAlarm, much of the manual information gathering is automated, with an aim to streamline the administration process and eliminate double handling in these time-critical situations. Both the Mean Time To Identify (MTTI) and Mean Time To Repair (MTTR) can be significantly reduced.
bAlarm automatically identifies customers impacted by network events as they occur
