Mobile Quality of Experience
Radically improve your potential to attain and retain customers
In the world of telecommunications customer quality of experience is paramount. This is particularly true in mobile networks where customers today have far greater choice and the flexibility to churn on a dime. The perceived Quality of Experience (QoE) and improved customer management can be the single biggest differentiator in the prevention against churn and competition for new business. In many cases, whole accounts can be won or lost based on the perceived QoE of a single VIP.
A solution from Boss Portal
Boss Portals mobile quality of experience solutions, developed in collaboration with mobile network operators facing these very challenges, have been developed specifically to provide an objective and demonstrable record of events equipping your front line business teams, often sales representatives, with the right level of information at right time. Thus transforming what for many operators are reactive revenue protecting customer conversations into proactive revenue generating conversations. The top line benefits of our solutions can be experienced almost immediately.